Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacqueline Yvonne Wright Urrutia

Jacqueline Yvonne Wright Urrutia

January 28, 2026

5  out of  5
rating by Jacqueline Yvonne Wright Urrutia
"I just -happily- a for the first time switched to State Farm. I bundled everything. The agent Neveah made all the process going smoothly. We felt treated with care and we felt heard. She was kind, respectful, and a complete joy to speak with. Nice lady. Neveah was very easy to talk to. She was also patient and efficient. At the end of the process she helped us saved good money."
We responded:
"Hi Jacqueline! Nevaeh has been discussing how excited she's been to help you out. It's wonderful to have these reviews where we get to hear back from our customers on how they feel after working with us. Nevaeh is an asset to the team and we're very happy to have her onboard. If you need anything from us, please don't hesitate to reach out. "
Profile photo of Phillip Trau

Phillip Trau

January 24, 2026

5  out of  5
rating by Phillip Trau
"Phillip has always been very responsive to phone calls and questions. Our annual policy reviews make sure we are getting the best insurance at an affordable price!"
We responded:
"Hello Phillip! Thank you for the wonderful review! You've been a pleasure to work with for all these years. Here's to many more! "
Profile photo of Trieu Sander

Trieu Sander

January 16, 2026

5  out of  5
rating by Trieu Sander
"Randon was super informative, patient, and helpful throughout the entire process. He genuinely looks out for your best interest and makes sure you’re protected. He took the time to explain everything clearly and never made me feel rushed. I highly recommend working with him."
We responded:
"Hello Trieu! Randon was thrilled about the opportunity to help you. He genuinely cares and it shows. Thank you for leaving the review; please know the door is open here if you’d like to swing by and meet the team. "
Profile photo of Lisa

Lisa

January 10, 2026

5  out of  5
rating by Lisa
"Randon Clayton was fantastic. He explained what he was doing at each step in the process and answered all my questions. We've been with Achilles State Farm for several years and with State Farm since I started driving more than 40 years ago. Love them!"
We responded:
"Good morning, Lisa! Thank you for leaving us a review and letting us know about your experience with Randon. He’s adamant about providing high level service to our clients and this helps showcase the care he demonstrates. If we can help from this side, please don’t hesitate to reach out. "
Profile photo of Jim edick

Jim edick

January 8, 2026

5  out of  5
rating by Jim edick
"I needed to add my new toy hauler to my policy before the dealership would allow me to take my trailer off the lot. Navaeh moved quickly and even stayed past closing time to get me what I needed at a very reasonable price. Top notch service!"
We responded:
"Thank you for taking time to leave us a review, Jim! Nevaeh truly cares about helping our clients and it’s great to see her efforts are noticed. If you need anything from this side, please reach out. "
Profile photo of Sharla Farrell

Sharla Farrell

December 19, 2025

5  out of  5
rating by Sharla Farrell
"Randon was excellent! Very helpful & knowledgeable & patient. I would highly recommend. Very kind & friendly."
We responded:
"Hi Sharla! Randon was thrilled to help you. You provided him with some new challenges and learning opportunities; he was excited to learn and provide the best options possible for you. Thank you for taking the time to work through the details with him and also the time you took to leave us a review. Please let us know if we can help with anything from this side. "
Profile photo of Sariah

Sariah

November 15, 2025

5  out of  5
rating by Sariah
"Randen Was incredibly helpful! <3"
We responded:
"Thank you for your review! Randon was really excited to help you and make sure things were set up properly. If you need anything from this side, please don't hesistate to reach out."
Profile photo of Kathleen Newton

Kathleen Newton

November 12, 2025

5  out of  5
rating by Kathleen Newton
"Neveah was charming and very helpful. She is a great asset to the office!!!"
We responded:
"Thank you, Kathleen! The feedback is appreciated. We're super happy to have Nevaeh onboard for these very reasons. If you need anything from us, please don't hesitate to reach out. "
Profile photo of Amanda Burke

Amanda Burke

November 10, 2025

5  out of  5
rating by Amanda Burke
"Nevaeh made adding a new vehicle simple and quick. She was also a pleasure to talk to."
We responded:
"Thank you for the review, Amanda! Nevaeh is a great new addition to the team and her focus on our customers shows. If you need anything from us, please don't hesitate to reach out."
Profile photo of Alison and Pat Suppes

Alison and Pat Suppes

October 18, 2025

5  out of  5
rating by Alison and Pat Suppes
"Great visit. Pricing some new insurance."
We responded:
"It was great to meet with you! Please let us know if we can do anything to help from this side. "
Profile photo of Jennifer Tucker

Jennifer Tucker

September 29, 2025

5  out of  5
rating by Jennifer Tucker
"I'm so happy with my new Agent. So attentive, helpful and kind."
We responded:
"Thank you for the kind words, Jennifer. It was a pleasure to help you. Please keep the invitation to come in and meet the team and myself in mind. It would be nice to meet you in person. Let us know if we can help in any way from this side. "
Profile photo of Michael Price

Michael Price

August 19, 2025

5  out of  5
rating by Michael Price
"He was very helpful and answered all our questions. He made it easy to understand what would work best for our family. I would definitely recommend Phillip."
We responded:
"Thank you for the kind words, Michael! It was a pleasure to work with you and the family to get coverage set up. If you need anything from this side, please don't hesitate to reach out. "
Profile photo of Skyler

Skyler

August 4, 2025

5  out of  5
rating by Skyler
"It was very helpful in getting me a life and Auto policy for a reasonable price, very kind and helpful over the phone highly recommend Philip as an agent"
We responded:
"Skyler! Thank you for the review. It was great to work with you to help set up your auto and life insurance. The door is open here if you’d like to swing by and put a face to a name and voice. Thank you for choosing me to be your State Farm agent! "
Profile photo of Kaden Bishop

Kaden Bishop

August 1, 2025

5  out of  5
rating by Kaden Bishop
"I had spent four hours on the phone with insurance agents from all different companies, giving me a hard time making me wait for ever and not being transparent. State Farm was my last chance to find something good. I found that and more Philip helped me understand everything, especially the why’s and the How’s! Very transparent and cares for your wellbeing! I’m so grateful thank you so much for the amazing service and enthusiasm! really cheered my day up while getting insurance (which is a crazy statement, but it happened.)"
We responded:
"Good afternoon, Kaden! It was a pleasure to work with you. I appreciate you taking the time to have the full conversation with me and getting the auto policy set up correctly. The door is open here if you'd like to swing by and put a face to a name a voice. Let me know if you need anything from this side. Have a great weekend!"
Profile photo of Michael Brown

Michael Brown

July 30, 2025

5  out of  5
rating by Michael Brown
"Super friendly and super simple set up for a new customer. I appreciate the time Phillip took to help me join the State Farm family."
We responded:
"Good afternoon, Michael! Thank you for taking the time to leave a review. It was great to talk with you and help get things set up. The door is open here if you'd like to swing by and put a face to a name and voice. Welcome to the Farm! "
Profile photo of Donna Deal

Donna Deal

June 27, 2025

5  out of  5
rating by Donna Deal
"My experience with the State Farm agent Phillip Achilles and his office has been fantastic. They are always quick to answer any questions or concerns I have, their customer service is A+. I also was to give a special recognition to Sandy Miller, the Service Manager. She is always so kind, and genuinely cares about pleasing the customer. It's definitely a team effort."
We responded:
"Good morning, Donna! We appreciate you taking the time to leave a review and to mention Sandi, specifically. She's been with us from the beginning and is an integral part in providing an exceptional experience for our clients. As always, if you need anything from us, please don't hesistate to reach out. Have a great weekend!"
Profile photo of Cory Dearing

Cory Dearing

May 29, 2025

5  out of  5
rating by Cory Dearing
"Phillip does a great job, and he cares. He walked me through my specific and personal plan, and made sure that I understood everything. Personable, clear, and effective!"
We responded:
"Good afternoon, Cory! Thank you for your wonderful review! It was a pleasure to work with you on specific coverage for your insurance policies and I look forward to helping you in the future as things change. Please don't hesitate to reach out if we can help with anything on this end, and do stop by the office for an in person meet anytime! "
Profile photo of Sarah Duck

Sarah Duck

May 8, 2025

5  out of  5
rating by Sarah Duck
"Sandi is the absolute best! Any question or concern I have had has been answered in a kind a patient manner (I am not in the insurance business for a reason lol). Everything is done quickly as well, which is always appreciated. Thank you for always having my best interest in mind!"
We responded:
"Good afternoon, Sarah! We're so glad to have Sandi on our team because of experiences just like this! Thank you so much for taking the time to leave us a review, it means the world to receive your feedback. We'll make sure to pass the kudos along to Sandi. :)"
Profile photo of Ryan Patterson

Ryan Patterson

April 24, 2025

5  out of  5
rating by Ryan Patterson
"Phillip has a knowledge of all the small details that really count! Offered things that other insurance company missed that have a huge impact in keeping me and my home safe. Really appreciate him. I’d give him a call you are more than likely under covered as I was and didn’t know it."
We responded:
"Good afternoon, Ryan! Thank you for the review. It was great to sit with you and go through the details. Each persons insurance needs are different and we don't cookie cut solutions for coverage. Thank you for taking the time to talk through it with me. If you need anything from this side, please don't hesitate to reach out. "
Profile photo of Monique Horner

Monique Horner

April 17, 2025

5  out of  5
rating by Monique Horner
"Phillip was very knowledgeable, helpful, and quick to respond. Also saved us a lot of money for comparable coverage in both homeowners and Auto. Look forward to working with him in the years to come."
We responded:
"Greetings Monique! I appreciate your kind words and the time you took to leave this review. It was great to work through the intricacies of your insurance needs with you and your husband. It's always a pleasure to help folks like you who are open to conversation and agreeable to getting down to the details on what really matters. I, too, look forward to working with you into the future. "
Profile photo of Rik Skinner

Rik Skinner

April 16, 2025

5  out of  5
rating by Rik Skinner
"Today I stopped by the State Farm office in of Phillip Achilles, in Meridian, and I was helped by a young woman that I believe is named Casey. I was looking for help with the tracking device used in their safe driving program. I had spent almost an hour trying to activate the first device, and I wanted help with the second device to make the job faster and easier, (for me at least). Casey spent a few minutes helping me with the State Farm app, and then came to my truck in their parking lot to activate the second device. In less than 5 minutes, she was done with the activation, and I was heading home. Casey was patient, friendly, knowledgeable and an expert at activating the safe driving tracking device. Phillip is fortunate to have such a great and personable staff!"
We responded:
"Hello Rik! Thank you for the details and kind words. Casey is an asset to our team and we're thrilled she's with us. I'm glad she was able to help you with the Drive Safe & Save beacon and expedite setup on the second device. We're here to help with all of you insurance needs, so feel free to stop in if there is anything we can do from this side. "
Profile photo of Darrick Earegood

Darrick Earegood

April 9, 2025

5  out of  5
rating by Darrick Earegood
"What a great team! If you are looking for auto insurance, life insurance or home insurance this is the place to call!"
We responded:
"Good afternoon, Darrick! Thank you for the kind words; our team works hard for our clients. The door is open here if you need anything from us. "
Profile photo of Jim Ellis

Jim Ellis

April 4, 2025

5  out of  5
rating by Jim Ellis
"Sandi TOTALLY ROCKS!! She is knowledgeable beyond comprehension. She's been beyond helpful in getting my Granddaughter and her vehicle added to our insurance. I've been a customer of State Farm for around 40 years and while my experience has always been pleasant, Sandi hits it out of the park. Thank you Sandi for all you did for us, and I look forward to working with you in the future."
We responded:
"Good evening, Jim! Sandi is the best! We’re glad to have her here to help out customers. If there’s anything you need from this side, please reach out. "
Profile photo of Adam Johnston

Adam Johnston

March 28, 2025

5  out of  5
rating by Adam Johnston
"Had a great experience working with Phillip. He was very knowledgeable / helpful and I would absolutely recommend to any family and friends!!"
We responded:
"Good morning! Thank you for taking time to leave us a review. It means a ton that you've put your trust in us to take care of your insurance needs. We'd love to help your friends and family as well! If you need anything from us, please don't hesistate to reach out. "
Profile photo of Griffin

Griffin

March 17, 2025

5  out of  5
rating by Griffin
"We have had the pleasure of working with Phillip Achilles at Statefarm for both our business and home coverage. Phillip took the time to understand our unique needs and tailored a plan that gives my wife and I peace of mind. He’s responsive, knowledgeable, and genuinely cares about finding the best solutions for our needs. It’s rare to find someone to go the extra mile, thanks Phillip Highly recommend!"
We responded:
"Good morning! Thank you for taking the time to leave this review; as a fellow business owner, you know how important this feedback is. It was my pleasure to help unpack the details of your coverage and find the right solution to your personal and professional needs. As always, the door is open here if you need anything from this side. Have a wonderful day!"