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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Patterson

April 24, 2025

5  out of  5
rating by Ryan Patterson
"Phillip has a knowledge of all the small details that really count! Offered things that other insurance company missed that have a huge impact in keeping me and my home safe. Really appreciate him. I’d give him a call you are more than likely under covered as I was and didn’t know it."
We responded:
"Good afternoon, Ryan! Thank you for the review. It was great to sit with you and go through the details. Each persons insurance needs are different and we don't cookie cut solutions for coverage. Thank you for taking the time to talk through it with me. If you need anything from this side, please don't hesitate to reach out. "
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Monique Horner

April 17, 2025

5  out of  5
rating by Monique Horner
"Phillip was very knowledgeable, helpful, and quick to respond. Also saved us a lot of money for comparable coverage in both homeowners and Auto. Look forward to working with him in the years to come."
We responded:
"Greetings Monique! I appreciate your kind words and the time you took to leave this review. It was great to work through the intricacies of your insurance needs with you and your husband. It's always a pleasure to help folks like you who are open to conversation and agreeable to getting down to the details on what really matters. I, too, look forward to working with you into the future. "
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Rik Skinner

April 16, 2025

5  out of  5
rating by Rik Skinner
"Today I stopped by the State Farm office in of Phillip Achilles, in Meridian, and I was helped by a young woman that I believe is named Casey. I was looking for help with the tracking device used in their safe driving program. I had spent almost an hour trying to activate the first device, and I wanted help with the second device to make the job faster and easier, (for me at least). Casey spent a few minutes helping me with the State Farm app, and then came to my truck in their parking lot to activate the second device. In less than 5 minutes, she was done with the activation, and I was heading home. Casey was patient, friendly, knowledgeable and an expert at activating the safe driving tracking device. Phillip is fortunate to have such a great and personable staff!"
We responded:
"Hello Rik! Thank you for the details and kind words. Casey is an asset to our team and we're thrilled she's with us. I'm glad she was able to help you with the Drive Safe & Save beacon and expedite setup on the second device. We're here to help with all of you insurance needs, so feel free to stop in if there is anything we can do from this side. "
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DJ Mitchell

April 16, 2025

5  out of  5
rating by DJ Mitchell
"Super clear and not afraid to expand on questions you may have. Very friendly and always responds as soon as he abke to."
We responded:
"Good afternoon, DJ! Thank you for taking the time to leave us this review. We're always happy to help with all of your insurance needs. Timely and transparent communication is very important to us and it's good to know we followed through. If there is anything you need from this side, please don't hesitate to reach out, and, as discussed on our call, feel free to swing by and put a face to a name and voice. Hope to see you soon!"
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Darrick Earegood

April 9, 2025

5  out of  5
rating by Darrick Earegood
"What a great team! If you are looking for auto insurance, life insurance or home insurance this is the place to call!"
We responded:
"Good afternoon, Darrick! Thank you for the kind words; our team works hard for our clients. The door is open here if you need anything from us. "
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Jim Ellis

April 4, 2025

5  out of  5
rating by Jim Ellis
"Sandi TOTALLY ROCKS!! She is knowledgeable beyond comprehension. She's been beyond helpful in getting my Granddaughter and her vehicle added to our insurance. I've been a customer of State Farm for around 40 years and while my experience has always been pleasant, Sandi hits it out of the park. Thank you Sandi for all you did for us, and I look forward to working with you in the future."
We responded:
"Good evening, Jim! Sandi is the best! We’re glad to have her here to help out customers. If there’s anything you need from this side, please reach out. "
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Adam Johnston

March 28, 2025

5  out of  5
rating by Adam Johnston
"Had a great experience working with Phillip. He was very knowledgeable / helpful and I would absolutely recommend to any family and friends!!"
We responded:
"Good morning! Thank you for taking time to leave us a review. It means a ton that you've put your trust in us to take care of your insurance needs. We'd love to help your friends and family as well! If you need anything from us, please don't hesistate to reach out. "
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Griffin

March 17, 2025

5  out of  5
rating by Griffin
"We have had the pleasure of working with Phillip Achilles at Statefarm for both our business and home coverage. Phillip took the time to understand our unique needs and tailored a plan that gives my wife and I peace of mind. He’s responsive, knowledgeable, and genuinely cares about finding the best solutions for our needs. It’s rare to find someone to go the extra mile, thanks Phillip Highly recommend!"
We responded:
"Good morning! Thank you for taking the time to leave this review; as a fellow business owner, you know how important this feedback is. It was my pleasure to help unpack the details of your coverage and find the right solution to your personal and professional needs. As always, the door is open here if you need anything from this side. Have a wonderful day!"
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Stell To

March 13, 2025

5  out of  5
rating by Stell To
"Thank so much for an excellent service. Phillip helped me to my insurance beyond thankful for friendly and profecional service."
We responded:
"Good afternoon, Stell! Thank you for taking the time to leave us a review. I’m thrilled we could help and I’m excited to visit your farmers market booth this year! Let me know if we can help with anything else on this end. "
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Jo Harrison

February 19, 2025

5  out of  5
rating by Jo Harrison
"Excellent, Proficient, Knowledgeable, and Kind! Phillip and his office team are truly impressive. I purchased a vehicle and dropped in without an appointment, Casey met with me and had the vehicle insured that day. This was beyond impressive. We have been State Farm customers for over 20 years. We made the change to Phillip's office last year, and we really wish we would have done this sooner. Phillip and his staff really provide great customer service."
We responded:
"Hello Jo! Thank you for the kind words and praise of our office. We’ve worked hard craft and maintain a focus on our clients. Thank you for putting your trust in us to help with your insurance needs. Please let us know if we can assist with anything on this side. "
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Alyssa Jeske

February 4, 2025

5  out of  5
rating by Alyssa Jeske
"Sandi hooked her girl up with quick and easy transfer of renters insurance. They continue to have my back when I'm in need! Thank you guys!"
We responded:
"Good evening, Alyssa! Sandi is great and we’re super thrilled she could help you with your insurance needs. Thank you for letting us help you with your insurance policies over the years. As always, you know how to reach us if you need anything from this side. "
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Amanda Baldwin

February 4, 2025

5  out of  5
rating by Amanda Baldwin
"Everyone at this office is ALWAYS so helpful, they are so kind and fully transparent when doing quotes. My most recent experiences have been with Sandy and Casey both of these ladies did a great job! Through new car purchases and teens becoming drivers Phillip’s office is who you’ll want on your side!"
We responded:
"Good evening, Amanda! Thank you for the kind words and the time you took to leave the review. Sandi and Casey are the best and we’re lucky to have them on our team and in your corner. If you need anything from us, please don’t hesitate to reach out. "
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Erika Hernandez

January 17, 2025

5  out of  5
rating by Erika Hernandez
"Very helpful and fast service!!!"
We responded:
"Hi Erika! Thank you for the review. We’ll continue to help as expeditiously as possible with all of your insurance needs. Please don’t hesitate to reach out if we can help with anything in this end. "
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Reba Miller

January 9, 2025

5  out of  5
rating by Reba Miller
"If I could give 10 stars I definitely would! Phillip is amazing! He is great at giving educational information and very detailed with making sure I have the best coverage possible!"
We responded:
"Good morning, Reba! It was great to work with you. I’m glad we could discuss the details together and come up with the best solution for your insurance needs. The door is open here if you need anything from us. Have a great day!"
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Casey Gray

January 8, 2025

5  out of  5
rating by Casey Gray
"Great staff and service. Everyone in the office contributed. My rep. Casey was amazing and very helpful."
We responded:
"Good morning, Casey! Thank you for taking time to leave us a review. Our Casey is great at what she does and it’s amazing to hear from our clients about how she’s helped them. We’re here if you need anything from this side. "
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Anthony Wojcicki

January 2, 2025

5  out of  5
rating by Anthony Wojcicki
"Very helpful and professional staff. Best insurance agency ever, and I am 68 and have had several over the years. Phillip and his people are top of the ladder. It does not get any better."
We responded:
"Good morning, Tony! It’s been a pleasure to help you with your insurance needs, plus some technical guidance! We all appreciate the kind words. If you need anything from this side, you know where to find us. Happy New Year!"
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Barbara Salazar

December 17, 2024

5  out of  5
rating by Barbara Salazar
"Very helpful and polite"
We responded:
"Good morning, Barbara! Thank you for the feedback, we appreciate you taking the time to leave us a review. Please reach out if there is anything we can do to help on this side. "
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Heidi Hanza

December 13, 2024

5  out of  5
rating by Heidi Hanza
"Awesome experience! Extremely helpful and informative! Great customer service!"
We responded:
"Good afternoon, Heidi! Thank you for the review! It was a pleasure to assist you and I’m glad we were able to discuss the details of your policies. Please reach out if we can help from this side. "
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T.J. Hennig

December 10, 2024

5  out of  5
rating by T.J. Hennig
"Phillip has been my car and renter's insurance agent for a few years now and I've had no complaints, but I didn't realize how fantastic he is at his job until I turned to him for help starting a potential business. His staff had always helped me before and they were excellent, but with the business Phillip himself was involved and helped me by answering all of the questions I had, even when he had to go do research to get the correct answers. He made sure that I had everything I needed and that the price was good the whole way as well. 100% would recommend him to anyone looking for a smart, friendly, honest agent."
We responded:
"Thank you T.J.! It’s been great to get to know you and help with your business ventures. As always, if there is anything you need from this side, we’ll be here to help. "
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carlos lanza

December 7, 2024

5  out of  5
rating by carlos lanza
"Great communication and great service as always . Thank you Phillip and Sandy"
We responded:
"Hi Carlos! Thank you for the review, it’s appreciated. As always, we’re here to help with anything in this side if you need us. Have a great weekend!"
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Doug Neurath

December 5, 2024

5  out of  5
rating by Doug Neurath
"Casey was super helpful in a difficult situation. Very responsive!"
We responded:
"Good evening, Doug! Thank you for taking time to leave us your review and for the kind words for Casey. We’re fortunate to have her on the team. Please let us know if we can help with anything more on this side. "
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Sue Krohn

December 3, 2024

5  out of  5
rating by Sue Krohn
"Every time I talk with Sandy regarding my policies, she is ALWAYS so helpful and thorough. If she doesn't have the answer, she knows where to find it. I feel very lucky that she was assigned to my policies and know she is taking the best care of me!"
We responded:
"Good afternoon, Sue! Thank you for the review. Sandi is an integral part of our team and we know she has our clients best interests in mind. Your feedback is appreciated and please do not hesitate to reach out if there is anything we can do on this side. "
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Tamera Brown

December 2, 2024

4  out of  5
rating by Tamera Brown
"The gentleman was friendly and helpful and patient"
We responded:
"Good afternoon, Tamera! It was a pleasure to help you. Can you tell me what we could have done better to earn 5 stars? We pride ourselves on providing the best level of service and need to know what we can do to improve. "
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Melanie Mitchell

November 22, 2024

5  out of  5
rating by Melanie Mitchell
"Simple, quick and fast service! Thanks Sandi and Phillip Achilles Insurance for your amazing team!"
We responded:
"Thank you for the review, Melanie! Sandi is the best and we’re glad to have her on the team. If there is anything we can help with on this side, please let us know. "
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Olgaplus4 Gav

October 17, 2024

5  out of  5
rating by Olgaplus4 Gav
"If you want knowledgeable and friendly insurance agents, call Phillip Achilles-State Farm office in Meridian. I worked with Casey. She was helpful and took the time to explain the coverages and answer all my questions. She was able to find me great rates and coverage. I recommend this office to anyone who is looking for insurance."
We responded:
"Good afternoon Olga! Thank you so much for the kind words. Casey is fantastic and truly cares about setting up the right type of policies for our clients. We take the extra time on the front end so things are done correctly. Thank you for putting your trust in us to take care of this for your family. Please let us know if we can do anything else on this side. "